Shipping Policy

Shipping Policy

At Muntaj , we're committed to delivering your order to your doorstep as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we handle deliveries.

Shipping Timeframe

We strive to deliver your order within 5 to 7 business days from the date of purchase. This timeframe includes order processing, packing, and shipping. However, please note that some factors beyond our control, such as weather conditions, customs clearance, or courier delays, may occasionally affect the delivery schedule. We'll do our best to keep you informed about any potential delays.

Shipping Methods

We use trusted and reliable shipping carriers to ensure your order reaches you in the best condition. The shipping method for your order will be determined based on your location and the size and weight of the items you purchase. You will be provided with a tracking number as soon as your order ships, allowing you to monitor its progress.

Shipping Charges

Shipping charges are calculated based on the shipping method, the delivery destination, and the weight and dimensions of the items in your order. You can view the shipping charges during the checkout process before finalizing your purchase.

International Shipping

We offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Be aware that international shipping may extend the delivery time beyond the standard 5 to 7 business days.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the progress of your shipment through our carrier's website.

Order Status

To check the status of your order or if you have any questions about shipping, please feel free to contact our customer support team. We are here to assist you with any concerns you may have.

Shipping Address

Please ensure that your shipping address is accurate and up to date to prevent any delivery issues. We are not responsible for delivery delays or losses resulting from incorrect or incomplete shipping information.

Delivery Issuesf

If your order does not arrive within the estimated timeframe or if you encounter any issues with your delivery, please contact our customer support team, and we will work to resolve the issue promptly.

Holiday Shipping

During peak holiday seasons, shipping times may vary. Be sure to place your orders well in advance to ensure timely delivery during these periods.

Policy Changes

We reserve the right to update or modify our shipping policy as necessary. Any changes will be posted on our website, and the date of the most recent revision will be included at the top of the policy.

Thank you for choosing Muntaj. We appreciate your business and are dedicated to making your shopping experience as convenient as possible.